Checking your maintenance hours

If your project has a maintenance agreement, the tab shows what the agreement covers. How much of it has been used sits on the Time tab, with the rest of the time summary.

1. Open the project and select the Maintenance Tracker tab.
2. Read Monthly allowance. It shows the effort available each month in both units, at four hours to the man day.
3. Read Maintenance period for the window the record covers and how much of it is left, and Window for the start and end dates.
4. Read the description below the tiles for what the agreement covers.
5. Switch to Time and read This month. It shows the man days used this month against the monthly allowance.

Time appears once the person doing the work has finished the stretch they were timing, so a figure can trail the work of the same afternoon by a little.

Some longer-running projects also carry a Previously logged hours table. Those entries were written by hand before hours were tracked on each piece of work, and they are kept as history. Newer projects do not have the table.

If the project has no maintenance record, the tab says so plainly instead of showing an empty table. A record holds the support window, the monthly allowance and what it covers, so ask an admin if you expected one and it is not there.