Requesting access to a project

Membership is set per project, not per organisation, so a project can be listed for you and still be closed until somebody adds you. Opening one you are not a member of shows an access screen in place of the usual tabs. Nothing on the project is shown there: only its name, so you know which one you are asking about.

1. Open the project. The access screen says access is needed.
2. Write a short note if it helps the approver decide. It is optional and holds up to 500 characters.
3. Select Request access.

Approvers are notified as soon as the request is sent, in the app, by push notification and by email. There is nothing else for you to do while you wait: the screen says a request is waiting for approval, with the date it was sent.

You are notified either way. On approval the project opens normally the next time you go to it, and everything on it behaves as it does on any project you belong to. If it is declined, the screen shows the reason the approver gave, if they gave one, and offers another attempt.

There is a limit on asking, so a declined request cannot become a queue of reminders. You may ask twice a day about the same project, and five times in total. Once you reach the daily limit the screen says you can request again tomorrow. Once you reach the total, it says the limit is reached and to contact an administrator, who can add you directly without a request.

If the project belongs to an organisation your account is not part of, there is no request to make and no button to press. Ask your account contact instead.