Finding your way around

The sidebar is the whole map, and two keyboard shortcuts cover most of the moving about.

1. Pick a destination from the sidebar. Workspace holds Dashboard, Organizations and Support Chat. Work holds My Issues and Personal Tasks. General holds Notifications, User guide and Settings.
2. Watch the counters on the right of a sidebar row: My Issues shows how many items are assigned to you, Personal Tasks how many are still open, and Notifications carries a red unread badge.
3. Press ⌘J from anywhere to open the search palette, then type a page name, a title or an alias ID. Rows are grouped by what they are: Navigate, Chats, Issues, Feature requests, Change requests, Requests, Meetings, Personal tasks, Organisations and Projects. Arrow keys move down the whole list, Enter opens the highlighted row and Esc closes the box. Pages match on the first letter, including any you have hidden from the sidebar (those are tagged hidden), and chats open straight from here. With the box empty it shows the last few things you opened from it.
4. Press ⌘\ to collapse the sidebar when you want the width back. The choice is remembered, so the next visit opens the way you left it.
5. Read the breadcrumb in the top bar to know where you are. It starts generic (“Organization / Project / Issue”) and fills in the real names once the page has loaded. Every crumb except the last one is a link back up the trail.
6. On a phone, use the menu button at the top left. The same groups appear in a drawer, and it closes itself as soon as you navigate.
7. To leave the team workspace, open your name at the bottom of the sidebar and choose Switch Module. That entry only appears when your role reaches more than one module.

You should end up able to reach any record in two moves: ⌘J and a click, or sidebar, project, tracker, row.