Keeping up with notifications

Notifications arrive live while the portal is open, from the bell in the top bar or the full page.

1. Press the bell at the top right for the eight most recent. Unread ones are highlighted, and the number on the bell counts them.
2. Select a notification to jump straight to whatever it is about.
3. Press View all at the bottom of the bell list, or select Notifications in the menu, for the whole history.
4. On that page, notifications are grouped by day with a count per day.
5. Press the tick on a single row to mark just that one read, or Mark all read at the top right to clear the lot.
6. Press Load Older Notifications at the bottom to pull the previous batch. It stops offering once you have reached the end.

The unread count also rides on the Notifications item in the menu, so you can see there is something waiting without opening anything.

For a chime when a notification lands, turn on Notification sound in Settings. For alerts when the portal is closed, see the next topic.

If push is not switched on for any of your devices, updates to your requests are emailed to you instead, so nothing waits here unseen. Turn that off with Email updates in Settings.